The presuppositions in metaphor orientated training
I have found that in training, certain assumptions
tend to lead to more productive behaviour on my part as a trainer.
My questions is always "am I using the most appropriate behaviour
to achieve my outcome?"
I have come to hold the view that all learning is
about the learner developing their own metaphors, with a little
help from the teacher or trainer, and that a trainers job is to
create the most productive environment in which that can happen.
I've detailed here the basic assumptions that I have found useful,
including an explanation as to how they relate to the trainer
and the trainee.
There is no claim that these presuppositions are
in any way true, merely useful. "Act as if
"
and certain outcomes become more likely.
- Everyone has all the learning resources they
need
The human brain is hardwired to learn and to seek
the answers to questions. Everyone has all the learning systems
and skills they need, they may not have access to all of them,
they may also access unhelpful resources, they may not access
them in the most resourceful order or manner - but all the resources
are there.
For the learner, learning is about discovering these
resources and making best use of them, for me as a trainer it
is about avoiding the delusion that I know more or better, or
that I in some way "reprogram" people.
- Learning has internal and external evidence
Learners have an internal check for when something
makes sense, externally learning is evidenced by change in behaviour,
ability to answer questions and provide explanations and ability
to function appropriately and ecologically in context.
To the trainer, only the external evidence is available,
it is not possible to read the thoughts of another person, and
so I cannot "understand" what they are thinking, merely
guide them to a point where they display the external behaviours
that are my evidence for success.
- Everyone has their own set of metaphors for the
world
People may share metaphors but this is just a helpful
coincidence, each individual has a set of metaphors to make sense
of the world, these metaphors make perfect and complete sense
to them and to no-one else. This applies to both the trainer and
the learner.
The only way to respect another persons map of the
world is to treat it and them as though it is perfectly reasonable
to think their way, no matter how different their view is to mine.
- All learning is the development of metaphor
All learning is metaphorical, learning (see the model
of learning and understanding) is accomplished by developing the
appropriate metaphors, making connections and meanings. Given
the previous presupposition, a learners current state of learning
and learning process need not make sense to anyone else.
- There are no stupid or irrelevant questions
Every single question is motivated by a desire to
learn and to make sense of what is being taught. All questions
make perfect sense to the person asking them, given their metaphor
at the time of asking.
- There are no stupid or wrong answers
Every single answer is motivated by a desire to learn
and to make sense of what is being taught. All answers make perfect
sense to the person giving them, given their metaphor at the time
of giving.
- Learners have one learning speed - their own
Learners will develop their metaphors at their own
speed - metaphors obey only metaphorical time. Given the evidence
check there can be no quick or slow learners.
- Memory and imagination share the same neurological
circuits and therefore have the same effect
Brains have only one system for thinking, whether
the thoughts are "remembered" or "imagined".
(What's the difference?)
- There is no difference between review and rehearsal
Given the previous presupposition, reviewing a previous
experience has the same effect (and is thus the same) as rehearsing
for a future experience.
- There are no resistant or stupid learners, only
inflexible trainers
It is incumbent on the trainer to meet the needs
of the learner, thus resistance is the sign of an inflexible or
unaware trainer. Whichever party is given credit for resistance
must also be given credit for success.
- Metaphor is the pattern that connects
Gregory Bateson, in an interview with Fritjof Capra,
said that "metaphor, that's how this whole fabric of mental
interconnections holds together. Metaphor is right at the bottom
of being alive."
I have seen trainers beautifully and skilfully guide
a learner to a new state of understanding, by taking each answer
and moving gently to the next step. I have seen trainers be provocative
and confrontational, and achieve equally good results.
It has also been my misfortune to witness trainers
who are sarcastic when a trainee gives the "wrong" answer,
or is patronising when someone asks a question that is "stupid".
In one instance I saw someone who was learning to
use a computer for the first time look at the screen to find the
ENTER key. The trainer made some sarcastic comment, forgetting
that for a beginner it is perfectly reasonable to look at the
screen to find the key. In response to this display of sarcasm,
the learner stopped learning, and lost all respect for the trainer.
The challenge, in my opinion, is for the trainer
to give up being the fount of all knowledge and to abandon the
role of the expert, and to take up the role of guide - guide in
an unknown and unknowable landscape, the metaphorical world of
another person.
To paraphrase John Grinder, to explore someone's
metaphor is to truly touch the soul of another human being.
©Simon Stanton 1997
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